Conduent Associate I, Inside Sales (Telesales) in Peru

Associate I, Inside Sales (Telesales)

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .

Purpose:

  • Responsible for inbound and/or outbound customer service requirements and sales inquiries.

  • Outbound telesales position focused on initiating calls to grow already established accounts and generate incremental business through these customers as well as generate new business opportunities with non-Conduent accounts.

Scope:

General:

  • Entry Level with little or no prior work experience

  • Acquires basic skills to perform routine tasks

  • Work is routine and requires minimal problem resolution

  • Completes work with limited autonomy

  • Works with either close supervision or under clearly defined procedures

Primary Responsibilities:

  • May perform one or more of the following duties:

  • Conducts outbound calls in a sales capacity providing informed and accurate product/service information using standard scripts and procedures to facilitate sales activity.

  • Queries callers to gather information by inquiring about potential product/service needs.

  • Communicates appropriate options focused on identified caller needs.

  • Uses a computerized system to gather information, building caller profiles and log outbound call activity.

  • All other duties as assigned.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Inside Sales (Telesales)

Primary Location Peru

Other Locations Peru-Lima-Lima

Organization Consumer and Industrials

Unposting Date Jul 27, 2018, 11:59:00 PM

Req ID: 18018034