Conduent Pharmacy Technician in Somerset, New Jersey

Pharmacy Technician

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com at https://conduent.taleo.net/enterprise/enterprise/www.conduent.com .

Desired skills:

  • Attention and Focus

The ability to concentrate on a task over a period of time without being distracted

  • Customer Service Orientation

Actively look for ways to help people, and do so in a friendly manner

Understand customers’ reactions, and respond appropriately

  • Communication Skills

Use and understand verbal and written communication to interact with customers and colleagues

Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Ability to communicate with HCPs and their staff for prescription clarifications and refill requests

  • Mathematical Reasoning

The ability to use math to solve a problem, such as calculating day’s supply of a prescription, calculating Rx expirations dates.

Ability to review and assess prescription completeness under a pharmacists supervision, be familiar with drug names, strengths and dosage forms and NJ BOP regulations

  • Problem Resolution

Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem

Choosing the best course of action when faced with a complex situation with several available options

Call center experience preferred

  • Visual Acuity:

The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading

Preferred Qualifications

  • Previous experience in a pharmacy, retail, medical, or customer service setting

  • Previous experience as a Pharmacy Technician

  • PTCB National Certification

Education

  • High School diploma or equivalent (preferred)

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Service Delivery Healthcare

Primary Location United States-New Jersey-Somerset

Organization Financial Service Healthcare

Unposting Date Ongoing

Req ID: 18020268