Conduent Information Management Director in Raleigh, North Carolina

Information Management Director


Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Information Management Director

Location: This position is located onsite in Raleigh, NC, Lexington, KY or East Windsor, NJ. No relocation assistance is provided. This is not a remote position.

Job Responsibilities:

Responsible for strategy and design of controls system (hardware, software, telecommunications, infrastructure and/or information), testing strategy, standards and practices for enterprise, major organization or major platform. May define and manage project deliverables and work with the platform Centers of Competence (architecture, infrastructure & production support) teams ensuring adherence to processes and coherence standards. In the area of quality - responsible for managing application of appropriate quality and/or environmental management and process improvement techniques for a function or process. Develops, maintains, controls distribution of quality standards. Manages quality/testing of 3rd party partners.

  • Leading current migration and remediation efforts underway to consolidate the existing IT.

  • Act as expert advisor and mentor to IT team members on latest architecture principles and approach following existing company standards.

  • Focuses on ensuring IT Architectural standards are followed on all deployments and hardware refreshes.

  • Professional and positive approach in building relationships with IT and business leadership.

Additional Job Responsibilities:

May perform one or more of the following:

  • Directs the activities of an integrated hardware/software systems design function.

  • Plans and organizes the development of systems programming and operating system capabilities for the data processing facility to assure the interfacing of software systems with hardware configuration and applications system requirements.

  • Develops and implements system software and technical requirements for operating systems, compilers, and utility programs.

  • Evaluates current and projected hardware/software needs, and coordinates the installation of new operating systems.

  • Manages the planning and delivery of data warehouse architecture design services, providing sizing and configuration assistance, and performing needs assessments.

  • All other duties as assigned.

Essential Skills/Knowledge/Certification:

  • Experience with Cloud based technologies, integrations and design.

  • Experience with network technologies, integrations and design.

  • 10 year’s relevant working experience in complicated IT environments.

  • Experiences as technical lead for data center migrations and/or large refresh projects.

  • Experience influencing senior business and IT stakeholders

  • Strong written and verbal communication experience

  • Experience with VMware (Vcenter, SRM, ESXI)

  • Extensive knowledge of network, server, and storage hardware.

  • Knowledge of security standards, including; PCI,HIPPA, and NIST

  • Must be currently eligible to work in the US for any employer without sponsorship

  • Must consent to and successfully clear all required pre-employment screenings.


Bachelor’s degree in a technical field or similar on the job experience.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. at

Job Service Delivery Client Network Services

Primary Location United States-North Carolina-Raleigh

Other Locations United States-New Jersey-West Windsor, United States-Kentucky-Lexington

Organization ITS

Unposting Date Ongoing

Req ID: 18013023