Conduent Director, Healthcare Provider, Pharma & Life Sciences Technology Solutions Management in Raleigh, North Carolina

Director, Healthcare Provider, Pharma & Life Sciences Technology Solutions Management


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

This role will lead, for the Healthcare Provider, Pharma & Life Sciences vertical, the technology pursuits, technology strategic analysis, and technology roadmap process in partnership with business and Technology General Manager (TGM) Leaders. Note-this position can be located in Secaucus, NJ, Germantown, MD Austin, TX or Raleigh, NC.

Technology consulting presales or product management resources, with direct industry / domain experience, are strongly encouraged to apply for this role.

Here is a glimpse of what you’ll do:

  • Actively partner with Business and Technology leadership teams to lead their portfolio’s technology pursuit, technology product analysis, technology product roadmap definition, and strategic technology initiatives (IP models, agreements, efficiencies, competitor analysis, etc) in a collaborative and results-oriented fashion.

  • Build, mentor, and collaborate with their offshore TSM (technology solution manager) and bid management team in execution, driving continuous improvement, and leading strategic / analysis activities.

  • Technology Presales

  • Assess technology portion’s opportunity, solution alignment, and risk prior to obtaining bid / no-bid approval, from appropriate technology and business leaders, based upon opportunity’s risk and compliance to company strategy

  • Lead, organize, and quarterback effort to create cohesive technology solutions, bid estimates, responses, presentations, and SOWs complying with following:

  • Technology scope, solution, and timeline alignment

  • Collaborate and validate solution aligns to Conduent company strategy

  • Verify technology estimates comply with Conduent PMO standards

  • Technology pursuit written response content creation

  • Organize, facilitate and lead Technology bid review and approval processes in compliance with established technology review criteria

  • Identify and manage creation / maintenance of:

  • White-papers and distribution vehicles

  • Technology collateral (marketing, proposal response, and presentation)

  • Conduent communication for new technologies

  • Product Strategy

  • Support, Participate, or Lead (as requested by TSM Portfolio Leader, business and / or TGM):Perform business, market, and competitor analysis including assessing Conduent’s technology compared to competitors' products

  • Prepare return-on-investment analyses

  • Recommend present and future solutions / product line opportunities based upon customer needs and market information

  • Establish technology roadmap and time schedules with TGM and business

  • Assess and manage Conduent IP cost and agreements

  • Participate in industry blogs, customer, technology events, and speaking engagements as requested

  • Drive continuous improvement

Qualifications - External


  • 4 years of demonstrated experience leading, or providing implementation services: Healthcare Payer & Insurance

  • Bachelor's degree CS, Info Systems, Bus Admn (or other related field or equivalent) with 10 years of work experience in Solutions or Product Management and/or deep domain expertise in one or more of the following disciplines: Product Development, Project Management, IT Consulting, Solutions Strategy, Requirements Analysis, Estimation, Planning

  • Quantitative aptitude and problem solving capabilities; ability to prioritize workflow and manage multiple projects initiatives

  • Strong team player with excellent interpersonal, relationship-management, and leadership capabilities.

  • High impact communicator include ability to develop and deliver impactful presentations (i.e., Microsoft PowerPoint)

  • Ability to influence at different levels across functions

  • Proven track record

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.

Job IM Architecture

Primary Location United States-New Jersey-Secaucus

Other Locations United States-Maryland-Germantown, United States-North Carolina-Raleigh, United States-TX-Austin

Organization ITS

Unposting Date Ongoing

Req ID: 18014755