Conduent Desktop Assistant - Raleigh in Raleigh, North Carolina
Desktop Assistant - Raleigh
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .
- Responsible for managing the plan, design, and implementation of customer funded enterprise infrastructure and/or data center services. These services could include telecommunications, data network, e-mail, file and print, directory, security; and PC and server operating systems and hardware.
Intermediate level job with some work experience
Has developed knowledge and skills through formal training & applies these to complete assigned work within own area of expertise
Identifies problems in straightforward situations, and makes sound decisions using standard procedures
Works within established procedures with a moderate degree of supervision
May perform one or more of the following:
Assures that network systems are running according to normal processes
Observes and controls the status and performance of all components of network facilities
Identifies, diagnoses, and resolves problems affecting network performance
Performs the installation, modification, testing, and servicing on all data communications network equipment
Determines network requirements for designing and developing hardware, software, and telecommunications solutions
Installs, configures, maintains, and distributes system software
Diagnoses and repairs problems and deploys upgrades to existing networks
Provides support for telephone systems
Installs, maintains and repairs voice, data, and video communications systems
Works on integration initiatives that combine telecommunications technologies with other networking systems
All other duties as assigned
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Job Service Delivery Client Network Services
Primary Location United States-North Carolina-Raleigh
Unposting Date Ongoing
Req ID: 18009198