Conduent Production Manager, Strategic Communications in Providence, Rhode Island

Production Manager, Strategic Communications


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at at .


Collaborate with cross-functional teams, internal fulfillment facilities and external vendors to ensure timely delivery of client specific solutions, digital and print communication materials. Initiate and coordinate electronic and print specifications, production schedules, quotes and billing for assigned accounts. Analyze preliminary communications to ensure that all client specifications, quality expectations, art availability and required delivery dates are clearly identified. Negotiate the best possible pricing and schedules as required to secure individual projects and ensure the end result meets the client’s requirements. In general this roll will be responsible for production management for several clients. Strong project management and coordination required.


  • Manage projects between account managers, designers and vendor supply chain via the proprietary workflow management tool providing automation, efficiency, visibility and results for all client deliverables.

  • Cultivate strong relationships with assigned client accounts and vendor partners.

  • Facilitate design requests, schedules, brand compliance, proofing and deployment direction.

  • Must be familiar with a wide variety of electronic and digital solutions and commercial print production concepts, practices and procedures.

  • Brainstorm ideas, suggestions and recommendations with the team

  • Investigate potential suppliers and recommend those most desirable based on knowledge of manufacturing limitations, supplier facilities, best practice pricing and schedule availability.

  • Overall responsibility for quality on electronic and print vendor proofs along with direction for address data processing and approval.

  • Facilitate Translation requirements.

  • Provide oversight and replenishment of physical inventory at ongoing fulfillment facilities.

  • Maintain accurate quotation data and pricing within the workflow tool for all projects/vendors quoted.

  • Responsible for timely approval of vendor invoices and billing on managed clients projects.


  • Must be proficient in MS Office Suite, high aptitude for MS Excel, MS PowerPoint and Adobe Acrobat Pro

  • Strong emphasis on data analysis

  • Takes charge of situations and effectively multi-tasks numerous projects simultaneously while consistently meeting deadlines

  • Demonstrates excellent oral and written communication skills and strong ability for personal interaction

  • Quickly learns and masters proprietary workflow management tool

  • Self-managed and motivated, able to balance a heavy work-load and client needs efficiently

  • Enjoys and thrives in fast paced, fluid work environment

  • Follows through with tasks to their completion

  • Demonstrates strong organizational skills and detail orientation

  • Bachelor’s degree preferred

  • 5 years of experience within print management with client facing experience

  • Entrepreneurial minded with an internal drive to continuously hit goals and succeed

  • Experience excelling within fast paced, high energy environments

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at .

Job Marketing

Primary Location United States-Massachusetts-Lynnfield

Other Locations United States-Massachusetts-Quincy, United States-Rhode Island-Providence

Organization Consumer and Industrials

Unposting Date Jul 26, 2018, 10:59:00 PM

Req ID: 18016962