Conduent Director, Healthcare Provider, Pharma & Life Sciences Technology Solutions Management in Morrisville, North Carolina
Director, Healthcare Provider, Pharma & Life Sciences Technology Solutions Management
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .
This role will lead, for the Healthcare Provider, Pharma & Life Sciences vertical, the technology pursuits, technology strategic analysis, and technology roadmap process in partnership with business and Technology General Manager (TGM) Leaders. Note-this position can be located in Austin, TX OR Raleigh, NC
Technology consulting presales or product management resources, with direct industry / domain experience, are strongly encouraged to apply for this role.
Here is a glimpse of what you’ll do:
Actively partner with Business and Technology leadership teams to lead their portfolio’s technology pursuit, technology product analysis, technology product roadmap definition, and strategic technology initiatives (IP models, agreements, efficiencies, competitor analysis, etc) in a collaborative and results-oriented fashion.
Build, mentor, and collaborate with their offshore TSM (technology solution manager) and bid management team in execution, driving continuous improvement, and leading strategic / analysis activities.
Assess technology portion’s opportunity, solution alignment, and risk prior to obtaining bid / no-bid approval, from appropriate technology and business leaders, based upon opportunity’s risk and compliance to company strategy
Lead, organize, and quarterback effort to create cohesive technology solutions, bid estimates, responses, presentations, and SOWs complying with following:
Technology scope, solution, and timeline alignment
Collaborate and validate solution aligns to Conduent company strategy
Verify technology estimates comply with Conduent PMO standards
Technology pursuit written response content creation
Organize, facilitate and lead Technology bid review and approval processes in compliance with established technology review criteria
Identify and manage creation / maintenance of:
White-papers and distribution vehicles
Technology collateral (marketing, proposal response, and presentation)
Conduent communication for new technologies
Support, Participate, or Lead (as requested by TSM Portfolio Leader, business and / or TGM):Perform business, market, and competitor analysis including assessing Conduent’s technology compared to competitors' products
Prepare return-on-investment analyses
Recommend present and future solutions / product line opportunities based upon customer needs and market information
Establish technology roadmap and time schedules with TGM and business
Assess and manage Conduent IP cost and agreements
Participate in industry blogs, customer, technology events, and speaking engagements as requested
Drive continuous improvement
Qualifications - External
4 years of demonstrated experience leading, or providing implementation services: Healthcare Payer & Insurance
Bachelor's degree CS, Info Systems, Bus Admn (or other related field or equivalent) with 10 years of work experience in Solutions or Product Management and/or deep domain expertise in one or more of the following disciplines: Product Development, Project Management, IT Consulting, Solutions Strategy, Requirements Analysis, Estimation, Planning
Quantitative aptitude and problem solving capabilities; ability to prioritize workflow and manage multiple projects initiatives
Strong team player with excellent interpersonal, relationship-management, and leadership capabilities.
High impact communicator include ability to develop and deliver impactful presentations (i.e., Microsoft PowerPoint)
Ability to influence at different levels across functions
Proven track record
Job IM Architecture
Primary Location United States-TX-Austin
Other Locations United States-North Carolina-Morrisville
Organization Conduent Corporate
Unposting Date Ongoing
Req ID: 18010121