Conduent Payment Services Associate III in Memphis, Tennessee

Payment Services Associate III

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com at https://conduent.taleo.net/enterprise/enterprise/www.conduent.com .

Purpose:

  • The employee is required to support the Lockbox department by performing effective, timely and accurate alpha numeric input of check amounts and standard invoice information while following specific instructions on the Lockbox customer’s profile.

Scope:

General:

  • Intermediate level job with some work experience

  • Has developed knowledge and skills through formal training & applies these to complete assigned work within own area of expertise

  • Identifies problems in straightforward situations, and makes sound decisions using standard procedures

  • Works within established procedures with a moderate degree of supervision Perform data-entry functions primarily from checks and remittance information provided by clients

  • Ensure accuracy and productivity standards are met, in accordance with service standards and department goals

  • Cross-train and provide support in other areas of the department

  • To work in a team environment, ensuring work is processed according to individual Client instructions and deadlines

  • Responsible for keying accounts that have complex instructions or accounts that have been deemed as being sensitive.

Working Environment:

  • Fast-paced

  • Flexible in regards to working extended hours as volumes dictate

  • Must work in an ergonomically-correct environment

  • Sitting position (95%)

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Service Delivery Payment Services

Primary Location United States-Tennessee-Memphis

Organization Financial Service Healthcare

Unposting Date Ongoing

Req ID: 18019493