Conduent Lockbox Payment Services Scanning Associate in Memphis, Tennessee
Lockbox Payment Services Scanning Associate
Summary: Responsible for routine operation of BancTec Docuscans equipment for scanning documents. Also responsible for routine operation of equipment for capturing checks such as transports that may also include KFI functions. Incumbent will also need to perform routine maintenance on equipment in order to minimize quality issues and downtime.
Typically requires problem solving abilities, basic understanding of functional equipment and related processes as well as computer operations. Must be able to perform equipment operation and maintenance, maintain daily logs, and capture issues logs. You may be required to have 1 or more years of experience to acquire necessary skills and knowledge.
Key Responsibilities (Essential Duties):
Operating department equipment, and troubleshooting any problems that may arise
Performing basic preventative and routine maintenance on assigned equipment
Escalating any service issues to appropriate service contact and / or workflow coordinator / supervisor when required
Providing preventative maintenance by cleaning machine and ensuring safe operating conditions Other Responsibilities (Non-Essential Duties):
Cross-train to possess the ability to support all areas within the Lockbox department Education and Experience (Required):
High School Diploma or equivalent
1 year working experience within the Lockbox department
Able to pass the background investigation and drug screening.
RESUME NEEDED Knowledge and Skills (Required):
Basic computer operating knowledge (touch screen, mouse, reboot, etc)
Ability to manage fast-paced deadline driven environment & multitask
Ability to accurately troubleshoot areas of machine
Ability to focus on job priorities and excellent time management skills
Excellent organizational skills
Good communication skills (both verbal and written) Working Environment:
Fast-paced production environment
Exposure to moderate noise levels
MUST be able to be on your feet for 8-10 hours a day
Work area is cooled in accordance with operating specifications of machinery
Performing duties involves constant motion, including a lifting requirement of 10lbs
Involves standing for long periods of time (majority of workday)
Requires knowledge of possible electrical hazards & machine safety
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Job Service Delivery Payment Services
Primary Location United States-Tennessee-Memphis
Organization Financial Service Healthcare
Unposting Date Ongoing
Req ID: 18009707