Conduent Customer Care Specialist in Guaynabo, Puerto Rico

Customer Care Specialist

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .

Currently, we are accepting walk-ins for skills assessments and on-site interviews at our Open House event

Monday through Friday

8:30 am to 3:00 pm at:

Conduent

Santa Marina II 300 Calle C

Rexco Industrial Park

Guaynabo, PR 00968

Thank you in advance, and we hope to hear from you soon!

Job Title: Customer Service Rep

Company: Conduent

As a Customer Care Specialist working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:

Ability to navigate through multiple computer applications with speed and accuracy.

Ability to work with customers to resolve inquiries.

Provide troubleshooting assistance to customers.

Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

Maintain a high level of world class customer service/professionalism to a wide range of customers.

Recommend products that best suit the customer.

Bilingual –English and Spanish.

Ability to read and interpret documents.

Call Center Environment - $8.00/hr

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

This is a sourcing requisition that is used to identify potential candidates for several similar positions.

If you are contacted by a member of the Recruiting Team, you will be directed to apply to a specific, active job opportunity.

The candidate profile you build for this requisition can be used to apply for other Conduent opportunities.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Customer Care

Primary Location United States-Puerto Rico-Guaynabo

Organization Conduent Corporate

Unposting Date Aug 23, 2018, 10:59:00 PM

Req ID: 18021091