Conduent Director, Application Development & Support in Elkridge, Maryland

Director, Application Development & Support


Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. After applying, please check your email (including spam folder) for updates on this position.

Applications Systems Development Director


Responsible for directing the development, implementation and maintenance of all application systems initiatives. Provides leadership and planning to ensure resources are utilized appropriately to meet strategic objectives.


  • Directs the development, implementation and maintenance of application system initiatives in order to provide superior information systems in support of state health and human services agency

  • Provides leadership for all application systems operations, maintenance and development, prioritizing projects and ensuring commitments are met providing high quality and cost effective systems while meeting customer expectations.

  • Directs activities and resources to perform all stages of the SDLC including requirements development, design, development, testing and deployment.

  • Ensure that projects are delivered on time, within budget, adhere to high quality standards, meet customer expectations and add value.

  • Directs the business area analysis and project management functions associated with applications support and development, providing expert information system knowledge to clients in order to solve complex business issues in support of strategic goals.

  • Directs and manages staff including hiring, performance management and assessment, development, mentoring, training, and staff budgets.

  • Provides knowledge and support in conjunction with the IT executive staff to assist Conduent and client executive management with strategic planning.

SUPERVISORY RESPONSIBILITY : Responsible for direct reports including program managers, and 100 indirect reports of project managers and IT professionals.

SCOPE DATA: Responsible for directing all IT applications operations, maintenance and development activities for health and human services mission-critical and other supporting applications including those applications focusing on child welfare, child support and other types of social services applications.


  • Bachelor’s Degree in Information Systems.

  • 10 years management experience or total equivalent experience.

  • Demonstrated skills/experience with success in managing high volume, mission critical IT project portfolios, systems, strategic planning, contract negotiation/maintenance, metrics and reporting.

  • Experience demonstrating knowledge and understanding of business process redesign and Software Development Life Cycles.

  • Demonstrated experience managing in a matrix and cross-organizational environment.

  • 5-10 years prior experience in mainframe applications, Client/Server and/or Web applications and mainframe applications. Current environments include NET Framework, C#, VB, J2EE, AJAX, WCF, OOA&D, UML, RUP, Apache, MS SQL, PowerBuilder, DB2, COBOL, CICS, Windows 2000, AIX, mainframe OS.

  • 5 years of developing applications that interacts with the mainframe.

  • 5 years working in complex environments; large databases, multi-tiered application structure.

  • PMP certification.

  • SAFe Agile methodology experience.

  • Must be currently eligible to work in the US for any employer without sponsorship.

  • Must consent to and successfully clear all required pre-employment screenings.

Location: This position is located onsite in Elkridge, MD. No relocation assistance is provided.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. at

Job Software Engineering

Primary Location United States-Maryland-Elkridge

Organization Government

Unposting Date Ongoing

Req ID: 18009368