Conduent Product Manager, Consumer Loans in Dallas, Texas

Product Manager, Consumer Loans

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .

Conduent Business Services is seeking a Consumer Loans Servicing Software Product Manager. The Product Manager will be responsible for the direction and oversight of the loan-servicing-management software’s processing design and build out. S/he’ll also consult with clients, build requirements, oversee program implementation/execution, and develop alliance partnerships.

We're looking for an experienced Product Manager to build and manage a loan-servicing product roadmap to support our goals and strategies. The Product Manager creates preliminary design concepts and partners with the technology team to build and implement them; initiate and prioritize projects, develop the product strategy and go-to-market plans. Qualified candidates will have at least five (5 ) years of experience overseeing the development, implementation, and performance of consumer-loan-products, including originations, servicing, payment and collections (including collections call-center implementation).

This position can be located in Charlotte, NC, Raleigh, NC or Dallas, TX. The successful incumbent will report directly to the Sr. Director of Strategic & Large Account Management, Banking & Capital Markets with our Consumer Financial Solutions (CFS) business unit.

Job responsibilities include, but not limited to

  • Build and manage a consumer loan-service-management product roadmap to support our goals and strategies.

  • Create preliminary design concepts and work with technology to build and implement successful deliverables.

  • Initiate and prioritize projects with technology, assist in determining the best technical implementation methods, track product development and develop product launch plans.

  • Develop the product strategy, go-to-market plans, positioning, messaging and all elements related to the business case.

  • Convert customer-centric design leveraging user feedback from various channels, competitive analysis, and technology trends to facilitate building latest technology and functions.

  • Collaborate with cross-functional teams for every stage of product development.

Skills and Qualifications

  • Bachelor's degree desired, but not required

  • Project Management experienced desired

  • Product Management experience required

  • Minimum of five (5) years of experience overseeing the design, development, implementation, and performance of consumer loan service management products is required

  • Minimum three (3) years of experience managing a loan servicing operation

  • Must possess a strong knowledge and understanding of consumer loan service products, including origination, servicing, payments and collections functions from both a software and loan servicing operations standpoint.

  • Ability to create, own, and execute on the Conduent Consumer Finance Solutions (CFS) vision, strategy and roadmap

  • Ability to foster internal and external business relationships and ensure alignment with business imperatives

  • Experience leveraging key performance indicators (KPI’s) and data to provide insights and make strategic business recommendations

  • Ability to think outside-the-box and proven track record of rolling out a combination of core innovative products

  • Must possess excellent communication skills (interpersonal, verbal and written)

  • Available to travel as necessary (up to 20%).

  • Must be currently eligible to work in the United States for any employer

  • Must consent to, and successfully complete all required pre-employment screenings

NOTE: This position is not eligible for the reimbursement of relocation expenses.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Product, Portfolio & Platform Management

Primary Location United States-TX-Dallas

Other Locations United States-TX-Dallas

Organization Financial Service Healthcare

Unposting Date Ongoing

Req ID: 17031812