Conduent Part time Bilingual Customer Care Associate in Columbia, South Carolina
Part time Bilingual Customer Care Associate
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .
Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? If so, then we here at Conduent want to hear from you! We have immediate openings for Customer Service / Call Center Representatives in Columbia, SC. Apply today!
Bilingual in Spanish is a must
Ability to work on site at the call center
Part Time Employment
Fun working environment
Company discounts - Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more
As a Customer Service / Call Center Representative working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work with customers to resolve inquiries.
Provide troubleshooting assistance to customers
Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
Maintain a high level of world class customer service/professionalism to a wide range of customers.
Recommend products that best suit the customer.
Ability to read and interpret documents.
Read the requirements below and apply today for immediate consideration!
Customer Service / Call Center Representatives are successful when they meet the following requirements:
Six months experience in providing customer service either via phone or in person
Ability to type 25wpm or more
Able to start training on Monday, 8/13/18
Maintain a positive environment, working with co-workers and customers within a diverse culture.
Excellent telephone manner and listening skills.
The ability to relate to customers in a professional and courteous manner.
The ability to work in a team environment.
The ability to work under pressure.
The ability to sit for long periods of time.
Excellent attention to detail and multi-tasking ability.
Self-motivation to work under his/her own initiative.
Ability to pass a Background Investigation including Credit Check
School diploma or general education degree (GED).
Must be at least 18 years of age or older
If this describes you, then apply today for immediate consideration!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .
Job Customer Care
Primary Location United States-South Carolina-Columbia
Unposting Date Jul 28, 2018, 1:59:00 AM
Req ID: 18018042