Conduent Associate Analyst, Quality Assurance in Cary, North Carolina

Associate Analyst, Quality Assurance


Conduent is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Conduent offers business process outsourcing, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Conduent supplies for graphic communication and office printing environments of any size. Conduent serves clients in more than 160 countries. For more information, visit,, or .

Full Time Permanent QA Associate Analyst

Do you enjoy helping others? We want to hear from you!

Currently, we are seeking excellent QA Associate Analyst to join our team at 1200 Crescent Green, Suite 200, Cary, NC 27511.

Job Specifics:

  • Shifts will be scheduled during our normal business operating hours anytime between 8:30 AM – 8:30 PM Monday – Friday (No Weekends). Applicants must have open availability to work any hours scheduled during operating hours!

Job Description:

Your responsibilities will include, but are not limited to the following:

  • Responsible for performing various data clean-up initiatives.

  • Provides technical guidance and training to junior level staff.

  • Acts as project lead, ensuring timely completion of assigned projects to the team. Responsible for keeping leader informed of potential risks when it becomes evident contractual obligations will not be met.

  • Analyzes and corrects participants’ pension data.

  • Responsible for troubleshooting, interpreting and correcting system generated error messages from participant database.

  • Under minimal direction write requirements to correct system errors for programming team.

  • Write SOLs requirements and run program in order to minimize the number of records requiring manual review and correction.

  • Performs Users Acceptance and Production Testing on system upgrades to ensure outcome is accurate.

  • Performs complex pension calculations.

Job Quality Assurance

Primary Location United States-North Carolina-Cary

Organization Consumer and Industrials

Unposting Date Ongoing

Req ID: 18006243