Conduent Associate Analyst, Benefits in Cary, North Carolina

Associate Analyst, Benefits


Conduent is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Conduent offers business process outsourcing, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Conduent supplies for graphic communication and office printing environments of any size. Conduent serves clients in more than 160 countries. For more information, visit,, or .

Full Time Project Based Benefits Associate Analyst

Do you enjoy helping others? We want to hear from you!

Currently, we are seeking excellent Benefits Associate Analyst to join our team at 1200 Crescent Green, Suite 200, Cary, NC 27511.

Job Specifics:

  • Shifts will be scheduled during our normal business operating hours anytime between 8:00 AM – 6:00 PM Monday – Friday (No Weekends). Applicants must have open availability to work any hours scheduled during operating hours!

Job Description:

Your responsibilities will include, but are not limited to the following:

  • Responsible for performing various data clean-up initiatives.

  • Provides technical guidance and training to junior level staff.

  • Acts as project lead, ensuring timely completion of assigned projects to the team. Responsible for keeping leader informed of potential risks when it becomes evident contractual obligations will not be met.

  • Analyzes and corrects participants’ pension data.

  • Responsible for troubleshooting, interpreting and correcting system generated error messages from participant database.

  • Under minimal direction write requirements to correct system errors for programming team.

  • Write SOLs requirements and run program in order to minimize the number of records requiring manual review and correction.

  • Performs Users Acceptance and Production Testing on system upgrades to ensure outcome is accurate.

  • Performs complex pension calculations.

Skill Requirements:

  • Self-Management: Handles multiple demands and competing priorities with minimum direct supervision.

  • Adaptability: Ability to work in a fast paced environment and adjusts well to shifting priorities and new responsibilities. Able to multi-task, handle stress and heavy workloads well.

  • Teamwork: Shows commitment to team, and contributes fair share to work efforts. Has the ability to build effective work relationships across all levels of staff.

  • Communication: Proficient in oral and written expression. Articulates ideas clearly and concisely through email, presentations, teleconferences, etc.

Technical Skills:

  • Analytical: Ability to analyze underlying problems and patterns taken from various sources, evaluates alternatives and draw accurate conclusion.

  • Computer: Experience working in a database and the ability to navigate multiple software applications at once.

  • Microsoft Excel: Must be highly skilled in Excel in order to perform various functions required to finalize data clean-up initiatives.

  • PASS preferred

  • Microsoft Word

Preferred Skills:

  • Must have a High School/GED but Bachelor’s Degree preferred.

  • 2-4 years of Call Center/Customer Service required with Defined Benefits preferred.

  • Previous experience with PeopleSoft preferred.

  • Payroll/HR experience is preferred. Workday Experience would be a plus as well.

  • Previous experience with Business writing is preferred.

  • Must be at least 18 years of age or older

If this describes you, then apply online today!

Conduent Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services, LLC may request such accommodation(s) by sending an e-mail to at .

Job Benefits

Primary Location United States-North Carolina-Cary

Organization Consumer and Industrials

Unposting Date Ongoing

Req ID: 18012048