Conduent Software Quality Assurance Engineer in Austin, Texas

Software Quality Assurance Engineer


Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. After applying, please check your email (including spam folder) for updates on this position.

Software Quality Assurance Engineer

Role Overview:

This role applies technical skills to executing quality assurance testing of planned software releases across multiple software applications that support multiple client programs. The Quality Assurance Analyst evaluates planned system changes to define valid test cases to be executed. The analyst executes test cases to confirm software is functioning to specification and possess strong analytical skills, with manual testing skills as well as some experience with automated testing.

Key Responsibilities:

  • Manage multiple testing projects and scheduling of testing efforts.

  • Analyze business requirements and technical specifications for Multiplan applications to create the corresponding test strategy, test plans, and test cases.

  • Validate accuracy of planned test effort and agreement of test cases required to confirm valid function.

  • Based on test scenarios, create, track, maintain and execute manual testing of applications.

  • Maintain accurate updates of work progress on work items within the software development management system (TFS).

  • Report to team/lead regarding progress and pass/fail status.

  • Update the QA and Project teams on areas of risk based on test results and to highlight entrenched failure points or limitations of test approach or limitations within the testing tools available.

  • Execute regression tests, analyze the results, and report any defects to the project team.

  • Interact extensively with software developers, business analysts during the test cycle to keep team members accurately updated on defects and confirm prioritization for redevelopment and retest efforts.

  • Follow a structured approach to testing across client programs using similar software applications for consistency, efficiency of testing resource hours.

  • Self-directed, requires little direction to accomplish test tasks across the breadth of the client software applications that exist.

  • Able to interpret and execute client UAT test plans with limited direction from the Software Configuration Lead.

  • Capable of quickly learning multiple proprietary software applications to advance knowledge to a level that supports effective QA assessment of functionality during the test cycle.

  • This position will require occasional after hours/weekend testing for emergencies and production deployments.


  • 3 years’ experience in quality assurance in a Windows environment.

  • Experience in front-end and backend testing required.

  • Strong manual testing experience.

  • Ability to multi-task and manage changing priorities.

  • Excellent communication skills with the ability to effectively communicate with a wide variety of people including internal teams both on and offshore.

  • Must be currently eligible to work in the US for any employer without sponsorship.

  • Must consent to and successfully clear all required pre-employment screenings.


  • 2 years of automated testing preferred.

  • Ability to understand/develop SQL queries.

  • Prior experience with Microsoft Test Manager preferred.

  • Agile development process experience preferred.

  • Experience working with offshore teams preferred.

Location: This position is located onsite in Austin, TX. No relocation assistance is provided.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. at

Job Software Engineering

Primary Location United States-TX-Austin

Organization Conduent Corporate

Unposting Date Ongoing

Req ID: 18007291