Conduent Product Owner in Albany, New York

Product Owner


Conduent is the world's leading enterprise for business process. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Conduent offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. Conduent serves clients in more than 160 countries.

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This Product Owner is responsible for developing the vision, planning and execution for products offered by Conduent Legal and Compliance Solutions.

One major component of this role will be shaping of the product vision through communication with various stakeholders both internally and externally. The role includes facilitating the ideation process, gathering requirements, prioritizing product and customer requirements, and working closely with development teams to achieve these goals.

Once the project objectives are identified, the role of the Product Owner will be responsible for working directly with the Scrum team to ensure that software development projects are executed in an accurate, timely and efficient manner, following established Agile procedures. The position requires strong attention to detail, strong technical knowledge, excellent communications skills and exceptional follow through. It also requires the ability to drive project initiatives as well as manage the scope and expectations of the project with the stakeholders as well as project teams.

The successful candidate for the Product Owner role is someone with a positive, can-do approach to evaluating and pursuing new ideas, and applying appropriate judgment to ensure that solutions meet customer expectations. This key role will help our company with developing a compelling, innovative product portfolio and roadmap to grow our business and provide a clear competitive advantage.

Daily Responsibilities

  • Engage with stakeholders to gather and prioritize product requirements

  • Contribute to product vision and development of product roadmaps

  • Guide scrum teams according to a prioritized product back log to enable to work towards the defined goals of the project

  • Act as a liaison between stakeholders and scrum teams according to an Agile cadence to ensure that the project is on track and expectations are aligned

  • Review and accept user stories, participate in user acceptance testing and continuously orchestrate functional acceptance of valuable working software

  • Report on progress to management and stakeholdersProduce a variety of deliverables including standard project management artifacts, User Guides, Release Notes, and Internal knowledge-based information

  • Promote released features – both internal and external promotion (e.g., Webinars, Demos, Product Release Notes, Training, Client Presentations).


  • Bachelor’s degree in Computer Science, Information Technology or related field

  • Proven working experience as a Product Owner within the software field

  • Familiarity working in a highly collaborative, agile (preferably SCRUM or Kanban) environment

  • Excellent oral and written communications skills; ability to interact effectively with all levels within the organization


  • Prior experience using Atlassian toolset (Jira and/or Confluence)

  • Experience with either an e-discovery, legal technology, or compliance company

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form.

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Job Project Management

Primary Location United States-New York-Albany

Organization ITS

Unposting Date Ongoing

Req ID: 18012686